Why printers don't like HEIC
Printing systems are conservative. Kiosks in shops, online labs and photo printer software are built around JPG, sometimes with PNG or TIFF. HEIC files may not appear in the kiosk's file list at all, or they're rejected at upload.
Printing directly from an iPhone or Mac to a home printer usually works, because Apple's print system decodes HEIC for you. Anywhere else, convert first.
Step by step: prepare photos for printing
- Pick your photos and check they're the originals, not small copies from a messaging app.
- Crop to the print shape if you care what gets trimmed (see below). Use crop HEIC with a preset like 3:2 or 4:5.
- Convert to JPG with the converter on this page. The printing preset uses high quality and sRGB colour.
- Check resolution against the table below for your print size.
- Transfer the files: copy to a USB stick or memory card for a kiosk, upload to the lab's website, or save to Photos on your iPhone for kiosk apps.
- Preview at the kiosk before paying, and check the crop on screen.
Resolution vs print size
Print sharpness depends on how many pixels you have per inch of paper. Around 300 PPI looks sharp up close; around 150 PPI is acceptable for larger prints viewed from a distance.
A standard iPhone photo is 4032 × 3024 pixels (12 MP). Newer models can capture 24 MP or 48 MP photos, which give you more room.
| Print size (inches) |
Pixels needed at 300 PPI |
12 MP iPhone photo |
| 4 × 6 |
1800 × 1200 |
Excellent |
| 5 × 7 |
2100 × 1500 |
Excellent |
| 8 × 10 |
3000 × 2400 |
Excellent |
| A4 (8.3 × 11.7) |
3508 × 2480 |
Excellent |
| 11 × 14 |
4200 × 3300 |
Very good, about 275 PPI |
| 12 × 18 |
5400 × 3600 |
Good, about 225 PPI |
| 16 × 20 |
6000 × 4800 |
Fine from a step back, about 190 PPI |
| 20 × 30 |
9000 × 6000 |
Use a higher-resolution original if you can |
These numbers assume you haven't cropped much. A heavy crop throws away pixels, so check what's left before ordering a large print.
Don't upscale for the sake of it
Labs often warn about "low resolution" based on pixel counts. Enlarging the image in software adds pixels but no detail. If a photo is too small for the print, choose a smaller print size.
Colour: use sRGB
iPhones capture photos in Display P3, a wider colour space than standard sRGB. On your phone, that means rich reds and greens. Most printing systems, though, assume sRGB. If a lab ignores the embedded colour profile, the print can look duller or shifted.
The fix is to convert colours to sRGB before printing. The printing preset on this page does that by default. Some professional labs accept wide-gamut files. If yours says so explicitly, you can keep the original profile.
Prints will always look a bit different from a bright, backlit phone screen. Paper reflects light; it doesn't emit it. Slightly brighter prints are a common lab option if yours tend to come out dark.
Avoiding borderless crop surprises
This is the most common print complaint. iPhone photos are 4:3. Many print sizes aren't.
| Print size |
Shape |
What gets cut from a 4:3 photo |
| 4 × 6 |
3:2 |
A strip from the top and bottom (landscape) |
| 5 × 7 |
7:5 |
A smaller strip |
| 8 × 10 |
5:4 |
A strip from the sides |
| Square |
1:1 |
A quarter of the image |
When you order a borderless print, the lab fills the paper and trims whatever overflows. Heads, feet and edges of group photos are the usual casualties. Borderless printing can also trim a few millimetres extra, so keep important details away from the edges.
How to control the crop
- Open crop HEIC.
- Choose the preset that matches your print: 3:2 for 4×6, 4:5 for 8×10, 1:1 for square prints. For 5×7, use Free and aim for about 7:5.
- Drag the frame to keep what matters.
- Export as JPG and order the print at that size.
Alternatively, ask the lab for a "fit" or bordered print, which shows the whole photo with white margins instead of cropping.
Printing at home
From an iPhone or Mac, you can often print HEIC directly through AirPrint. From Windows or for layouts like several photos per page:
- Use HEIC to PDF to place 1, 2, 4 or 6 photos per page.
- Choose A4, Letter or Legal, orientation and margins.
- Open the PDF and print it like any document.
This is handy for passport-style sheets, contact sheets of a holiday, or school projects.
Before you head to the kiosk
- Convert to JPG at quality 90 or above.
- Use sRGB colour.
- Crop to the print's shape.
- Check resolution against your print size.
- Keep the HEIC originals; you don't need to delete them.
The conversion happens in your browser, so you can prepare a whole album on your laptop with no upload, then copy just the JPGs to a USB stick. Still having trouble with HEIC files? See why can't I open HEIC files.